How do I return an item?

Question: What is your return policy - Return for refund?

Answer: Return for refund: Can be returned within 30 days of receipt of shipment.Returns needs to be in resellable condition. To start the return, CLICK HERE

Open item returns – Items returned that are no longer in resellable condition will be subject to a restocking fee based on the condition of the product. To test a product, please only open 1 item to test first before opening all quantities. Used items will not be accepted for return. Shipping costs are not refundable.

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Question: What is your return policy - Return for store credit?

Answer: Return for store credit: Can be returned within 60 days of receipt of shipment.Returns needs to be in resellable condition. To start the return, CLICK HERE

Open item returns – Items returned that are no longer in resellable condition will be subject to a restocking fee based on the condition of the product. To test a product, please only open 1 item to test first before opening all quantities. Used items will not be accepted for return. Shipping costs are not refundable.

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Question: Do you offer return labels?

Answer: Return labels – Return labels will be emailed to you upon the RMA acceptance. Please allow 1-2 business days for processing and be sure to check spam, the email with the return label will be from UPS.com

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