How do I return an item?

We're sorry that your order did not work out for you. However, you may still be able to return the item(s) back to us for an exchange or refund.


Changed your mind about an size/color/item? Welcome to return it back to us for an exchange for another size/color/item if still in original/sealed condition. Opened/used item(s) will not be processed.  In order to do an exchange, simply follow the steps below:

1.) Place a NEW order for any NEW items that you would like to order (please order it directly on our website and complete payment)

2.) Return the RECEIVED order/item(s) within 30 days of delivery, and include the order# of the NEW order you placed.

Our return address is:
YA YA Creations
13155 Railroad Ave
City of Industry, CA 91746

3.) Return will be processed as a refund minus actual shipping of original/old order, no more than 10% value of the returned merchandise (whichever is less). Please do include both the order # of the original & new order number in documentation along with your return. Shipping costs both ways are not refundable.

4.) That's it! Most returns are processed within 5-10 business days after receiving.Closeout/discontinued items are not accepted for returns


All returns for refunds will be required a non-negotiable 20% restocking fee of merchandise costs. Returnable items must be received by us within 30 days from the date your order was delivered. Returned items must be received in their original packaging unused. If you need to open the package to review / test the item, simply put the item back into the package if the sizing / color does not work. If returned without the original packing, due to opened items are not resellable, therefore, not accepted for refunds if returned. No refunds will be offered for orders past 30 days, unfortunately. Buyers will be responsible for shipping back to us for refunds. Shipping costs both ways are not refundable. Most returns are processed within 5-10 business days after receiving.

***All merchandise returned that is not in original packaging will be discarded. No refunds or exchanges will be issued for such merchandise. Closeout/discontinued items are not accepted for returns***

Please send returns to:
YA YA Creations, Inc.
13155 Railroad Ave.
City of Industry, CA 91746

***Remember to include order# along with all returns***

Return labels

If you intend to return something back to us for either a refund or exchange, you are welcome to request a return label to do so. Although return labels are not free, ordering return label(s) from us will be significantly cheaper than what you will be paying if you take the package(s) yourself to UPS. The cost of the return label will be deducted from the value amount that we'll refund once your return is received, and processed. To receive the quote, send an email with 1). Order# 2). Items 3). Quantities, that you intend on returning, to Typical requests are replied within 1-2 business days.

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