Shipping & Returns


Question: What is your return policy - Return for refund?

Answer: Return for refund: Can be returned within 30 days of receipt of shipment. Returns needs to be in resellable condition. To start the return, CLICK HERE

Open item returns: Items returned that are no longer in resellable condition will be subject to a restocking fee based on the condition of the product. To test a product, please only open 1 item to test first before opening all quantities. Used items will not be accepted for return. Shipping costs are not refundable.

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Question: What is your return policy - Return for store credit?

Answer: Return for store credit: Can be returned within 60 days of receipt of shipment. Returns needs to be in resellable condition. To start the return, CLICK HERE

Open item returns: Items returned that are no longer in resellable condition will be subject to a restocking fee based on the condition of the product. To test a product, please only open 1 item to test first before opening all quantities. Used items will not be accepted for return. Shipping costs are not refundable.

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Question: Do you offer return labels?

Answer: Return labels: We do offer a discounted return label which will be issued to you however it is up to the customer if they wish to use the return label. If return label is not used, it will not be deducted from the returns. Return label will be emailed to you upon the RMA acceptance. Please allow 1-2 business days for processing and be sure to check spam, the email with the return label will be from UPS.com

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